ISO 9001:2015 Certified
At Epstom, we are dedicated to upholding the highest standards of quality and information security. Our compliance framework is aligned with ISO 9001:2015 (Quality Management) standards, ensuring the consistent delivery of high-quality services and the robust safeguarding of information assets. By adhering to these guidelines, we provide exceptional IT staffing solutions while maintaining the integrity, confidentiality, and reliability of our information resources. This integrated approach to quality and information security reflects our unwavering commitment to excellence, accountability, and trust.
Policy Statement
Epstom is dedicated to delivering superior IT staffing solutions through the implementation of a Quality Management System (QMS) aligned with ISO 9001:2015 standards.
Quality Objectives
We establish clear, measurable quality objectives that align with our strategic goals, and we continuously monitor and review them to ensure their ongoing relevance and effectiveness.
Customer Focus
We establish clear, measurable quality objectives that align with our strategic goals, and we continuously monitor and review them to ensure their ongoing relevance and effectiveness.
Leadership
Our leadership team is committed to setting a clear vision and direction, fostering an environment that empowers employees to excel and contribute to organizational success.
Process Approach
We manage our activities and resources as interconnected processes that operate as a cohesive system, enabling greater efficiency and the achievement of desired outcomes.
Improvement
We are dedicated to the continual improvement of our QMS, processes, and services. By regularly reviewing performance, setting improvement objectives, and implementing necessary changes, we enhance our operations and outcomes.
Evidence-Based Decision Making
All decisions are guided by data and information analysis, ensuring accuracy, effectiveness, and accountability in our actions.
Relationship Management
We aim to build and sustain mutually beneficial relationships with suppliers and partners, thereby strengthening the overall performance and value delivery of our organization.